Privacy Policy

The data controller is Sharma Media, Netherlands, registered with the Dutch Chamber of Commerce (KVK) under number 97863726, with its registered office at Eksterlaan 21, 2261 EK Leidschendam, the Netherlands. Contact: pooja@sharmamedia.nl.

• Identity & contact details you submit via forms (name, email, phone, company).
• Communication history when you email, call, or message us on WhatsApp.
• Technical data (IP address, browser, device, pages visited) via analytics cookies.
• Billing data for clients (company name, VAT/BTW number, address).

• Responding to enquiries: legitimate interest / pre-contractual steps.
• Delivering services: performance of a contract.
• Invoicing and bookkeeping: legal obligation (Dutch tax law: 7-year retention).
• Marketing analytics and cookies: your consent.

We only share data with processors needed to deliver our services (hosting, email, analytics, payment providers). All processors are bound by a Data Processing Agreement (verwerkersovereenkomst). We do not sell personal data. Transfers outside the EEA only take place under EU Standard Contractual Clauses.

We keep personal data only as long as needed for the purposes above, or as required by Dutch law (e.g. 7 years for financial records).

You have the right to access, rectify, erase, restrict, or object to processing, and the right to data portability. To exercise these rights, email pooja@sharmamedia.nl. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We apply appropriate technical and organisational measures (encryption in transit, access controls, vetted processors) to protect your data against loss or unauthorised access.

We may update this policy. The current version is always available at this URL with the "last updated" date above.